Please understand that when you cancel or reschedule your appointment without giving enough notice, we miss the opportunity to fill that appointment time.

- Appointments cancelled or rescheduled within 24 hours notice may incur a 50% charge fee for that appointment booked.
- 'No shows' may incur a 100% charge fee for that appointment booked.
- Any deposit made to secure your appointment will be allocated to any applicable cancellation/no show fees.

Cancellations and no shows have a significant impact on our business and we hope that you can understand our need to enforce this policy.
We do understand that unplanned illness can occur, but please notify us as soon as possible. Waiver of cancellation fee is at our discretion, but fees for 'no show' will not be waived.